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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
Account and Checkout
Yes. You must create an account before purchasing. You can create one during checkout or by clicking the avatar icon in the navbar.
Click the avatar icon in the navbar to register, or create your account at checkout before completing your purchase.
We currently accept manual payments such as Zelle and Venmo as shown at checkout.
Orders are processed once payment is received and confirmed.
Include only your Order Number in the payment note to avoid delays.
Shipping
Most orders ship within 24 hours on business days. Shipping times can vary during high volume periods.
Yes. Once your order ships, you’ll receive an email with tracking information so you can monitor delivery.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Product and Compliance
Research peptides are chemical compounds intended strictly for scientific and laboratory research. They are not for human or veterinary use and are typically used in preclinical experiments, academic studies, or product development testing.
Yes. Ascend X Peptides products are tested for purity and consistency, and batch documentation is provided for transparency.
Yes. COAs (Certificates of Analysis) are provided for each batch so you can verify quality and consistency.
Our products are offered for research use only in the U.S. and Canada. Buyers are responsible for complying with local and regional regulations.
Returns and Support
If an item arrives damaged or incorrect, contact support with your order number and photos within 48 hours and we’ll help make it right.